Terms of Service
Last updated: August 30, 2026
These Terms of Service govern your use of Tacoter. Please read them carefully — they include a limitation of liability and describe how disputes are handled.
Table of contents
- 1. Acceptance of Terms
- 2. Description of Service
- 3. Account Registration
- 4. Restaurant Subscriptions
- 5. Customer Orders
- 6. SMS and Email Communications
- 7. AI-Generated Content
- 8. Payment Processing
- 9. Restaurant Data Ownership
- 10. Acceptable Use
- 11. Intellectual Property
- 12. Limitation of Liability
- 13. Indemnification
- 14. Termination
- 15. Governing Law
- 16. Contact
1. Acceptance of Terms
By creating an account, placing an order, or otherwise using Tacoter, you agree to these Terms and to our Privacy Policy. If you are agreeing on behalf of a business, you represent that you are authorized to bind that business. If you do not agree, do not use the service.
2. Description of Service
Tacoter provides hosted ordering websites, menu management, order management, customer records, marketing tools (email, SMS, social), analytics, and AI assistance for Mexican restaurants. Tacoter is a technology provider; it does not prepare, sell or deliver food.
3. Account Registration
- You must provide accurate business and contact information and keep it current.
- You are responsible for all activity under your account and for keeping credentials secure.
- You must be at least 18 years old to open a restaurant account.
- Notify us at support@tacoter.com immediately if you suspect unauthorized access.
4. Restaurant Subscriptions
Restaurant plans are billed as a flat monthly or annual fee. Tacoter does not take a commission on orders. Fees are charged in advance and renew automatically until cancelled.
We may change pricing with at least 30 days' notice; the change applies at your next renewal. Taxes are your responsibility where applicable.
5. Customer Orders
Orders are placed with the restaurant, not with Tacoter. The restaurant is solely responsible for food preparation, allergen accuracy, pricing, availability, fulfillment, pickup and delivery.
Diners agree to provide accurate contact and address information and to pay the amounts shown at checkout, including taxes, fees and tips.
6. SMS and Email Communications
- Transactional messages (order confirmations, ready-for-pickup alerts, receipts) are sent as part of the service.
- Marketing email and SMS require prior express written consent under the TCPA and CAN-SPAM. Restaurants must obtain and retain proof of that opt-in.
- Every marketing message includes an opt-out. Reply STOP to any SMS or use the unsubscribe link in any email.
- Message and data rates may apply. Message frequency varies.
- Restaurants that send messages to non-consenting recipients breach these Terms and indemnify Tacoter for any resulting claims.
7. AI-Generated Content
Tacoter provides AI tools that draft descriptions, images, replies, forecasts and recommendations. Output can be inaccurate. The restaurant owner must review AI output before publishing or sending it and remains solely responsible for its accuracy, including allergen, nutrition, pricing and promotional claims.
Subject to your payment of fees, you own the AI output you generate through your account, to the extent it is capable of ownership.
8. Payment Processing
Card payments are processed by our payment partners under their own terms. Subscription fees, order refunds and chargebacks are handled as described in our Refund Policy. Failed payments may result in suspension after notice.
9. Restaurant Data Ownership
Restaurants own their menu content, brand assets and customer data. Tacoter processes that data solely to provide the service, as described in the Privacy Policy and Data Processing Agreement. You can export your data at any time from the dashboard.
10. Acceptable Use
You may not use Tacoter for illegal activity, spam, harassment, deceptive pricing, malware, scraping, reverse engineering, or resale of the service. Our Acceptable Use Policy is incorporated into these Terms.
11. Intellectual Property
Tacoter, the Tacoter logo, the platform software, designs and documentation are our property and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the service during your subscription. You grant us a license to display your brand assets and menu content for the purpose of operating your site.
12. Limitation of Liability
To the maximum extent permitted by law, Tacoter is provided “as is” without warranties of any kind. Tacoter is not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data.
Our total liability for any claim is limited to the greater of $100 or the fees you paid to Tacoter in the 12 months before the claim arose.
13. Indemnification
You agree to defend, indemnify and hold Tacoter harmless from claims, damages and expenses (including reasonable attorneys' fees) arising from your content, your food and services, your messaging practices, or your breach of these Terms.
14. Termination
You may cancel at any time from the dashboard; the cancellation takes effect at the end of the current billing period. We may suspend or terminate accounts that breach these Terms, create legal risk, or fail to pay. On termination we delete your data as described in the Privacy Policy after a 30-day export window.
15. Governing Law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law rules. The exclusive venue for disputes is the state and federal courts located in Travis County, Texas.
16. Contact
Legal questions: legal@tacoter.com
Tacoter Inc · 5900 Balcones Dr, Suite 100 · Austin, TX 78731