Counter service
Mexican Restaurant POS for Counter-Service Speed
Counter service is a different sport from table service. There is no server, no seat map and no leisurely check — just a line, a menu board and a kitchen that needs the ticket now.
Tacoter's POS is built for that rhythm, and it shares one menu and one order queue with your ordering site.
Table-Service Software at a Counter-Service Pace
Systems designed for restaurants with servers hide the register behind concepts you never use. Cashiers tab through seats and courses to ring three tacos and a horchata, and each extra tap multiplies across four hundred tickets a day.
The second failure is separation. Online orders arrive somewhere else, so the counter and the internet compete for the same kitchen without knowing about each other, and the 12:40 rush produces a twenty-minute surprise.
- Seat and course concepts that slow every ticket
- Online orders invisible to the person at the register
- Kitchen load impossible to see until it's too late
- Locked-in hardware with a monthly line item
One Queue for the Counter and the Internet
Every order — counter, phone, website — enters the same queue with a channel tag and a promised time. Your kitchen works one list; your cashier can quote honest waits because they can see what's already cooking.
During a rush, push prep times out by a few minutes and the change applies to online quotes immediately, so the ticket you promise is the ticket you deliver.
- Channel-tagged single order queue
- Rush mode that extends quoted times everywhere at once
- Kitchen display or printed tickets
- Any tablet, no locked hardware contract
Register Capabilities
Two-tap common orders
Favorites grid plus saved combos for the orders that repeat all day.
Split and partial payments
Cash plus card, or a gift card balance covering part of the ticket.
Refunds and voids with reasons
Corrections are logged with who did what, so end-of-day reconciles cleanly.
Customer lookup
Pull up a regular by phone number and their usual order is one tap away.
Shift and cashier reporting
Totals per person and per shift, including tips and drawer variance.
Menu parity
The register and the website share one menu, so a price change can never disagree.
Mexican Restaurant POS FAQ
- Can I keep my current card processor?
- Payments run through Tacoter's integrated processing, which keeps order records and refunds tied together automatically.
- How long does staff training take?
- Minutes. Cashiers who use a phone can ring their first order after a short walkthrough, in English or Spanish.
- Does it print to my kitchen printer?
- Yes, standard network receipt printers are supported, or you can use a kitchen display instead.
- What about multiple registers?
- Add as many tablets as you need; they share the same menu, queue and reporting.
Ring a Test Ticket in Five Minutes
Set up your favorites grid on a tablet and count the taps against your current register.