How to Find Your Claim Email

How to Find Your Claim Email

Welcome to Tacoter! We're excited to help you take control of your restaurant's online presence. If you're here, it means we've likely already created a page for your taquería, and you're ready to claim it. The first step is finding the special email we sent you. This guide will walk you through exactly how to do that.

What is a Claim Email?

When Tacoter pre-creates a page for your taquería, we send a unique "claim email" to the email address we have on file for your business. This email contains a special claim code and links that allow you to take ownership of your page, create your Tacoter account, and start managing your profile.

Key things to know about your claim email:

• It's a single, bilingual email: you'll see the information in Spanish first, followed by a clear divider, then the same information in English.
• The claim code is the same for both languages.
• It contains two links: tacoter.com/reclamar (for Spanish) and tacoter.com/claim (for English). You can use either one!

Finding Your Claim Email: Step-by-Step

Follow these steps to locate your claim email and get started.

1. Check Your Email Inbox

The first place to look is the email address your restaurant lists publicly. This could be on your website, social media, or other directories.

• Search Keywords: Open your email client (Gmail, Outlook, Yahoo, etc.) and use the search bar. Try searching for:
• Tacoter
• Reclama
• claim [[screenshot: Example of searching email inbox for 'Tacoter']]
• Check All Folders: Don't just look in your primary inbox! Many email providers automatically filter messages.
• Spam/Junk Folder: This is a common place for new emails from services you haven't interacted with before.
• Promotions/Updates Folder: If you use Gmail, check these tabs.
• Other Folders: Look for any custom folders or filters you might have set up.
• Mark as Not Spam: If you find the email in your Spam or Junk folder, please mark it as "Not Spam" or "Not Junk." This helps ensure you receive future important communications from Tacoter directly in your inbox.

2. Open the Claim Email

Once you've found the email, open it up. You'll see the bilingual content.

• Locate the Claim Code: The claim code will be clearly visible in both the Spanish and English sections. It's usually a combination of letters and numbers.
• Locate the Claim Link: You'll see links like tacoter.com/reclamar or tacoter.com/claim. You can click either of these.

3. Claim Your Page

You're almost there!

1. Click the Link: Click on either the Spanish or English claim link in the email. This will take you directly to the claim page on Tacoter.
2. Alternatively, you can manually go to tacoter.com/claim in your web browser.
3. Enter Your Claim Code: On the claim page, you'll be prompted to enter the claim code you found in your email. Type or paste it carefully into the designated field.
4. Create Your Login: After entering the code, you'll be guided to create your new Tacoter login credentials (your email address and a password). Make sure to choose a strong password you'll remember.
5. Welcome to Your Dashboard! Once you've successfully created your login, you'll be automatically directed to your dashboard at tacoter.com/dashboard (or tacoter.com/panel for Spanish). This is your central hub for managing your taquería's profile, menu, orders, and more!

What If the Email Never Arrived or the Code Doesn't Work?

If you've searched everywhere and still can't find the claim email, or if you found it but the claim code isn't working for some reason, don't worry! Our support team is ready to help.

Please contact us and provide:

• Your restaurant's name
• Your restaurant's phone number

This information will help us quickly locate your page and assist you.

Need help? Email ir@tacoter.com or call (800) 503-2670.